Thank you for the reply.
The lack of planning and poor customer service on Eventide's part is troubling. It would be nice if anyone picked up the phone, answered a left message, or returned an e-mail. It does not give me confidence in your products or your ability to support your products.
I've already waited patiently for five days – thankfully this was not a gift I gave to someone for Christmas. I would be embarrassed.
Apparently, the previous owner was not aware that the pedal should have been deregistered when sold. He is not available to deregister the pedal.
I'll continue to wait – what else can I do?
Thank you again for the reply.
