java2go:
I think it is a USB driver problem. in Windows, my device manager lists it under Sound Video and game controllers as Timefacor Pedal but it has a yellow warning exclamation sign.
Regretfully, you are entirely correct. There is a USB problem with a small number of units on XP only which we are trying, so far unsuccessfully, to track down.
The USB driver is supplied with Windows, not by us. The problem is probably a combination of issues with the driver and our USB implementation – this stuff is not easy.
Other approaches – try a Mac or Win7, or use the MIDI rather than the USB – make sure the USB is disconnected before powering up the 'Factor.
