Home › Forums › Products › Stompboxes › H9 Bluetooth connection errors › Reply To: H9 Bluetooth connection errors
December 31, 2013 at 12:01 am
#135969
gkellum
Participant
toadovision:
Found a good transformer (1000ma) so enough power there. Unfortunately it didn't make any difference.
It's great that you found a transformer. It's disappointing to hear that you're still having the problem. It would be good to go ahead and reinstall the software again as a last ditch attempt, but it's sounding like we're going to need to take a look at your H9. The problems that you are describing don't normally happen when using Bluetooth, and I think we're going to need to look at the hardware. If you want to send an email to support@eventide.com with a link to this forum thread, we can get that sorted out.
toadovision:
By the way, the voucher that came with the unit does that expire at midnight?
The voucher that comes with the unit never expires.