- Eventide Audio

Reply To: H9 Bluetooth connection errors

Home Forums Products Stompboxes H9 Bluetooth connection errors Reply To: H9 Bluetooth connection errors

#135969
gkellum
Member

toadovision:

Found a good transformer (1000ma) so enough power there.  Unfortunately it didn't make any difference. 

It's great that you found a transformer.  It's disappointing to hear that you're still having the problem.  It would be good to go ahead and reinstall the software again as a last ditch attempt, but it's sounding like we're going to need to take a look at your H9.  The problems that you are describing don't normally happen when using Bluetooth, and I think we're going to need to look at the hardware.  If you want to send an email to support@eventide.com with a link to this forum thread, we can get that sorted out.

toadovision:

By the way, the voucher that came with the unit does that expire at midnight?

The voucher that comes with the unit never expires.