The documentation for the various MIDI sysex messages one can send to a stompbox to get one of its presets or all of its presets is here:
http://eventide.com/~/media/Files/Audio%20Support/AppNotes/TJsysex.ashx
Once you've actually gotten a preset from a stompbox this document explains how its formatted; the name is always on line 7. So, actually, you don't need to know too much about the rest of the fields, but they are explained:
http://ftp.eventide.com/ljdl/www/PresetFormatDescription.pdf
If they want to do this, tell them they can email me if they have any questions. My email is my username plus @eventide.com.
