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I haven`t gotten my H9 to connect. It`s paired, but the Control APP will not recognize it. It did on my previous laptop, but no dice on the new one. The link above to the UG just redirects to the home page as well. I do like the H9 a lot, but I am growing swiftly disillusioned with it after owning it for a year now. I~d trade it for a 20 year old Digitech 2101 in a heartbeat. Really trying not to be pissy about it but the simplest tasks seem to be quite the headache with it, and it`s definitely not living up to the expectations I had when I got it. But hey, everyone seems to really love the thing so I suppose I~ll keep holding on to hope 😀