I have certainly never seen this before. I wonder if it's a font issue, or a language issue? I have a couple questions.
Is this Mac or PC?
If you go to Documents/Eventide/UltraChannel/Presets/ are all the folders and presets named correctly?
Is your computer set to a region other than the USA or set to use a different native laguage than American English? (Obviously, if this is the case the plug-in should still work correctly, I'm just trying to narrow down the cause of the problem.)