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#141038
tlongabaugh
Moderator
Eventide Staff

    Hi vadymmyk-

    Sorry to hear you're having this issue. A few questions:

    -What OS are you using?

    -What is the plug-in/is it the latest version?

    -Do you have the newest iLok Manager installed?

     

    As a preliminary suggestion, I would use iLok Manager to remove the license from your device, reinstall the plug-in, and then move the license back to your iLok/computer.

     

    Best,

    Tom