Hi-
Please follow these steps if you are on Windows.
1. Confirm that you have the latest version of the plug-in installed.
2. Make sure the plug-in is activated in the iLok License Manager.
3. Eventide Plug-ins are installed to the following locations, please make sure that your DAW is set to look at the applicable custom folder:
- VST32: c:Program Files (x86)Common FilesSteinbergVST2Eventide
- VST64: c:Program FilesCommon FilesSteinbergVST2Eventide
4. If steps 1 to 3 don't solve your issue, close your DAW and run the Plug-in Uninstaller. The uninstaller is located at Start Menu->Control Panel->Programs and Features->Uninstall a Program
5. Open your DAW and rescan you plug-ins, and then shut your DAW again.
6. Reinstall your plug-in. If you are installing to a custom folder, make absolutely sure you are installing the correct 32 or 64-bit version.
7. Reopen your DAW, and if necessary, rescan your plug-ins.
Studio One might require you to do the following:
1. Open Studio One, go to your VST preferences, and make sure "Scan at Startup" is checked.
2. Also click "Reset Blacklist" in the VST preferences, and then restart Studio One.
