IMHO opinion, as a customer (but not anymore after that), it is simply unacceptable that Eventide asks his customers to handle the issue. Every gear I ever owned with bluetooth, even the cheapest chinese crap can connect to my macBook Pro. The only one not wanted to connect to my macBook Pro after paring passcode is accepted is the H9. It connects without issue with iPhone and iPad, but not with the computer, the gear I am uing in studio. Definitely not happy with Eventide product.