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November 25, 2020 at 2:37 pm #156411
To answer your question, my problem is that it doesn’t appear in the iLok app at all.
It sounds like the licenses have not been deposited into your account. Did you click on “ H9 Max Owner: Claim Your FREE H9 Plug-in Series Bundle License” on the announcement page? Did you enter your iLok User ID in that field?