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#160763
tlongabaugh
Moderator
Eventide Staff

Hey, sorry to hear about the issue. Could you email support@eventide.com with the following info to help us troubleshoot the issue for you?

– Support information -> Right click the Eventide logo, select “Copy Support Information to Clipboard”, and attach the output to the email

– Provide a screenshot / screencap video of the issue

Thanks!