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Reply To: Anthology XII Upgrade

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#162799
BCy2k
Participant

Something went very wrong when I tried to authorize my Anthology XII update. It wiped out ALL of my Eventide licenses, including all my duplicate licenses AND Anthology XI. Now when I try to authorize I’m getting a message saying “One or more licenses to surrender cannot be found in your account.”

Great. No sessions for me this weekend. So for $40 my studio gets shut down until I get a response from Eventide support to resolve this? That’s some upgrade system you’ve got here. It’s more like a downgrade. Is this a bad time to remind you how much iLok sucks?