i think this in not a fair policy, you’re deciding for me WHAT i’m going to surrender WITHOUT telling me BEFORE i buy the upgrade!!!
You should advice BEFORE is going to happen, cause NO company act like that using more tha 1 license to count in for any upgrade!
OR, at least you must allow me to select (like some your competitors do) which and how many licenses i want to surrender, and only AFTER that you determine the upgrade price.
Acting like that is VERY disappointing behaivour, and sincerely NOT honest policy versus your most loyal customers that bought during years your most expansive products.
If i knew this absurd thing i wouldn’t have upgraded at all :-/