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July 8, 2022 at 9:57 am
#164674
Hello,
Please try uninstalling the plug-in and then running the installer again, making sure the “presets” box is checked.
Windows
Locate the uninstaller at: Start Menu->Control Panel->Programs and Features->Uninstall a Program
macOS:
Locate the uninstaller at: /Applications/Eventide/Uninstallers/
Let me know what happens.