When you say…
I downloaded a preset to my Timefactor. It shows up as u28
How did you download this preset to the pedal? Did you use H9 Control?
How do I get to it on the pedal? I can’t seem to find the proper way to get to my presets. All I see is banks?
The TimeFactor has 100 presets organized as 50 banks of two presets. So, if you stored something on preset 28, you’ll find that on Bank 14 preset 2.