Sorry to hear you are having issues. Please email support@eventideaudio.com and we can troubleshoot this further there.
It would be useful to use H90 Control to save your pedal logs and send them to us. See #1 on the Parameters Edit menu: https://cdn.eventideaudio.com/manuals/h90/1.8.6/content/h90-control/edit.html#parameters-edit-menu
