Hello,
There is no support for Bluetooth on Windows so that is unrelated to the issue you are having.
Are you running any antivirus software on your PC? Specifically, are you running Norton or Avast? Some customers have reported connection issues with these antivirus softwares after some recent updates.
If you can try disabling or fully uninstalling your antivirus software and seeing if that resolves the issue, that would be helpful.
We are looking into improving this issue.
