Hello,
To clarify, was this saving process working before but now it is not working anymore? Or has it never worked for you.
My best suggestion would be to connect the pedal to your computer, and then try the save process that same as you are doing. Then you will have some sort of visual confirmation in the app for what is happening, and if anything is being saved or not.
You can also make a short video that shows the issue and send it to support@eventideaudio.com and we can help you further there.
