Hello,
Sorry for the issues you are having. I just recreated something similar to what you describe but I was not having any issues. When I loop the envelope automation in Live, it would always trigger the correct snapshot.
Could you please email support@eventidaudio.com and send your Live session with the envelope automation? That would help us better to look into this. If you could also send a short screen recording that demonstrates the issue, that’d be helpful.
