Hello,
Below are some general troubleshooting steps you can try:
- Make sure no other programs, such as a DAW (even if it is closed), are trying to connect to the H90.
- Make sure you are not using a USB hub.
- Make sure you are using the Eventide power supply.
- Make sure there are no other USB or MIDI devices attached to your computer.
- Try a different USB cable
- Try a different USB port.
- Make sure no other programs are running.
- Make sure antivirus or firewall programs are not interfering with the connection.
- Make sure you are using the latest version of H90 Control.
- Restart your computer.
- Try a different computer.
