Blackhole Pedal problem

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    • #193082
      Vehement
      Participant

        Hello

        My blackhole pedal not work.

        When power up the top two present led light on then a sound like relay diconnect the bottom two present led light on. Then do any bottom or knob not work.

        What problem is it?

      • #193096
        tbskoglund
        Keymaster
        Eventide Staff

          Hello,

          It sounds like the pedal may be in Update Mode.

          Please download the H90 Control application here: https://www.eventideaudio.com/software/h90-control/

          Then connect your Blackhole to your computer via USB and select “dot9 Update Mode” from the app (see screenshot below).

          Let me know whats happens.

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        • #194048
          Vehement
          Participant

            It’s not work show no dot9 found in update mode

            Also if I choose add device it show a unknow divece in it and timeout with ID(0X71)

            The Blackhole show it is a USB Composite Device in my PC.

          • #194051
            Vehement
            Participant

              By the way in that mode have some clue.

              When the power up the top 2 preset LED will light then the middle LED then the bottom 2 LED light.

              And active button and freeze button light. If push the active botton the active LED will close.

              For detail please check the attached video

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