Eventide Harmonizer H9 – trouble getting started

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- August 13, 2014 at 2:15 am #111846
  
  dclaremo
  Member
  
  I just bought the Harmonizer H9 – having issues trying to get started with it. I am not sure if I am missing something here, but I can't seem to get the H9 up and running. Power on the unit – all buttons are lit and screen displays "K_SW3" the ONLY thing I can seem to do is to press the knob button and while pressed it will show" K_ENCD" – however switches back to "K_SW3" when I let go.. As per manual I have tried factory reset AND factory restore.
  
  Nothing seems to get me passed this – and I can't seem to find anything online. Anyone have an ideas?
  
  Thanks,
  
  Dillon
- August 13, 2014 at 8:53 am #126507
  
  badmelonfarmer
  Participant
  
  Sounds like one of the foot switches is stick down… Do they all click on / off ok?
  
  i guess you will have to contact the shop where you bought it or support@eventide.com
- August 13, 2014 at 2:08 pm #126509
  
  dclaremo
  Member
  
  It doesn't seem like one is stuck in. I've contacted the shop and will be getting a replacement. Thanks for your help.
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