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May 18, 2016 at 2:33 pm #113458sustayneParticipant
I am running my H9 into the fx loop of an Avid 11R. Windows 10 Pro on the PC. Routinely, I have the mini usb connecting the H9 to the PC and one midi cable from the MIDI Out (11R) into the MIDI In of the H9 when I am programming, which is what I am trying to do now in time fo an upcoming tour.
ABout half the time, when I am starting H9 Control, it does not even find the H9 and I am offered the opportunity to choose a way for COntrol to find my H9. This method does not help very much becuase once it does find my H9 all possible algorthms are highlighted and I know trying to work with it in this state will only cause me more anguish.
When I am lucky enough to reboot my H9 and to have Control find it on the first try, what usually happens next is that within about 5 minutes I get a message that tells me the program has stopped and I must now close it. Most of the time this leads to a complete reboot of my PC. I cannot work this way. Please tell me why it is stopping all the time so maybe I can fix this. Thanks jon-michael.
May 19, 2016 at 12:35 am #143395brockParticipant
This might help:
- Open Control Panel – Device Manager.
- Expand the ‘Universal Serial Bus controllers’ tree.
- Double-click ‘USB Root Hub’.
- Select the Properties tab.
- Uncheck ‘Allow this computer to turn off the device to save power’.
- Confirm the change, and repeat for any other ‘USB Root Hub’.
May 19, 2016 at 3:44 pm #143398sustayneParticipant
Thank you so very much for th suggestion. I have opened up the OS per your instructions and found about ten or so references to devices that had been told to go into PowerSaving mode and I have unchecked all of these boxes. I will be setting up my equipmnet later today to see how this affects the problem. Again, thanks. This is the professional attention one would expect from a company such as Eventide. You are a credit to the company.
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