H9 Control with Windows and more

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- March 23, 2014 at 2:38 am #111475
  munkee
  Participant
  Has anyone gotten H9 control to work with Windows 7? Or does it not work at all? Just got my H9 and it says I get a Free Algorithm, but it appears I get it through the H9 Control?
  
  I've tried USB and Midi connection. Midi will crash the H9 control program.
  
  Windows 7 SP1 Intel Core Duo, 4gb ram
- March 23, 2014 at 4:51 am #125592
  munkee
  Participant
  I got it working on my 64 bit laptop!
- March 23, 2014 at 5:33 am #125593
  munkee
  Participant
  Got it working on my 64 bit laptop!
- March 23, 2014 at 11:49 am #125594
  Duncan21
  The H9 control works fine on my Windows 7 (similar specs to yours); the only thing is that the Listen option in the Store does not work. Everything is updated and connected correctly, and Jerome from Customer Service (kudos to Jerome) went through it with me, but it never worked. The simple work-around is to use the Try option which works perfectly.
  
  I have not used the Midi, but the USB connection is solid with the H9 Control panel.
- March 23, 2014 at 2:42 pm #125595
  gkellum
  Participant
  munkee:
  
  I got it working on my 64 bit laptop!
  
  That's good to hear. Do you know what the problem was that you were having? As Duncan21 mentioned, H9 Control does work fine on Windows 7, although every now and then we do hear from people whose H9 doesn't appear as a MIDI device on Windows… This is the first time though we've heard of a problem like the one you described. Do you know what it was?
- March 23, 2014 at 6:56 pm #136315
  munkee
  Participant
  Once I registered the H9 the midi worked! However, the usb just wouldn't work on my desktop pc, laptop was fine!
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