H9 not found by bluetooth

[Jan Geerts]

One of my three H9 can’t be found be bluetooth anymore, when I try, the app says ‘can’t connect, make sure the device is turned on’.

It is, and it worked fine yesterday.  I’ve turned it on and off again a couple of times, but still the same.

 

Also the two bluetooth leds are always on.  

 

I have a gig tomorrow, and need to make some changes, so speedy help would be greatly appreciated.

 

best

 

Jan

[gkellum]

Well, we've put a bunch of Bluetooth trouble shooting tips in the H9 Control manual:

https://www.eventideaudio.com/support/downloads/h9-control-manual

[mkravit]

gkellum wrote:

Well, we’ve put a bunch of Bluetooth trouble shooting tips in the H9 Control manual:

https://www.eventideaudio.com/support/downloads/h9-control-manual

 

These suggestions are useless…..

I have 3 H9’s, none are recognized by any of my Apple iMacs or Macbook Pro’s. Yet every other Bluetooth device works. My TV, headphones, mouse, speakers, etc. When is Eventide going to fix the Bluetooth issues?

 

[Author]

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