H90 registration problem

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    • #177155
      xavales25
      Participant

        Hi ,
        I just bought H90 and I faced problems with the registration. I am logged at my account (Mac safari) but after type the serial and hit register nothing happened.

        <span style=”font-size: inherit;”>Due to this reason I couldn’t download the h90 control.</span>

        I tried to do it on my iPad with a cable . The app recognise the pedal and show a message that need software update .unfortunately when I try to update it no update version showed on the list . The current pedal is os 1.2.2.46 .

        image1

      • #177157
        joecozzi
        Moderator
        Eventide Staff

          Hello xavales25,

          Please email support@eventide.com and they’ll resolve your registration issues, so that you can download H90 Control. At this time, the pedal’s firmware is not updatable via the iPad app.

        • #177158
          kborst
          Keymaster
          Eventide Staff

            Hi xavales25,

            There was an issue with our web services this morning, you should now be able to register your pedal to your account and download h90 control. Sorry for the inconvenience

          • #177165
            xavales25
            Participant

              Thank you for quick response . I register it

            • #184871
              jfmguitarist
              Participant

                I have a strange issue as well in trying to register my H 90… After accurately entering the serial number I receive a message that the serial number is invalid. So I cannot register it, and I cannot download Control. I tried numerous times with the same result each time, I even tried omitting the hyphen and using lowercase rather than uppercase… Please advise.

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