H9000 Gen2 Issues

Home Forums Products Vsig and Preset Development H9000 Gen2 Issues

Viewing 1 reply thread
  • Author
    Posts
    • #193050
      peff
      Participant

        After installing the H9000 Gen2 update and the v3.x system, I’m observing some compatibility issues with some of my VSig algorithms.

        Some of the custom algorithms work fine, and some are simply broken.  In one of the more extreme cases, when these custom algorithms are loaded, the FX chain seems to crash, taking the DSP module offline.  On the System Info page, the status indicates that the DSP module is not installed.  Rebooting generally restores everything.

        RNBO and gen~ patch imports are also not working, but this was somewhat expected.  Usually, the algorithms are replaced with a “Thru” object, but sometimes they will crash, especially if it tries to load after rebooting.

        For now I’ve reinstalled the Gen1 cards and restored the previous system, and everything is working as it did before.

      • #193051
        tbskoglund
        Keymaster
        Eventide Staff

          Sorry to hear this, I’ll reach out to you directly for some additional troubleshooting steps for the VSig algorithms.

          Gen/RNBO algorithms are not yet supported for Gen2, but they will be in a future release.

          • #193069
            peff
            Participant

              After reinstalling the Gen2 update, I managed to isolate the particular algorithm that caused the DSP module to crash.  It was the quadraphonic panner that I sent over.  Re-uploading the algorithm from VSig did the trick and everything is working fine.

              Thanks again for your help!

              /k

               

               

               

            • #193071
              tbskoglund
              Keymaster
              Eventide Staff

                Glad to hear you sorted that out!

          Viewing 1 reply thread
          • You must be logged in to reply to this topic.