I entered the wrong iLok account in My Plug-ins. What should I do?

[m10nft]

Hello,
I accidentally entered the wrong iLok account when registering my product.
My correct iLok account is: mushimusic.com
But I mistakenly registered it as: mushimusic.com@gmail.com

Because of this mistake, the registration code can no longer be used.
Could you please help me transfer the license to the correct iLok account?
Thank you very much!

[tbskoglund]

Hello,

Did you email support@eventideaudio.com about this issue? If it has not yet been resolved I can look into this for you.

[chanmin]

I am having the same problem. I sent an email.

[Elvis Elvis]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

During ILOK activation of TemperanceLite in Studio One Pro 7 I selected “QUIT” because I forgot my ILOK password. Since then the plugin doesn’t appear in my effects list in Studio One. It appears in my ILOK as activated and also appears in ProTools but not in Studio One. I uninstalled and reinstalled many times but it still doesn’t show up. I installed a DEMO of the PRO version and that works perfectly. Help.

[tbskoglund]

Did you email support@eventideaudio.com about this issue? That is the best way to handle this.

[Author]

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