N90 not connecting to new Mac Studio

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    • #173476
      richray777
      Participant

        Hello, I recently replaced my computer with a new Mac Studios (M2 Ultra) running Ventura 13.4.1 and not I am not able to connect to my H90. Everything worked fine with the old mac. Not the Eventide Direct Updater and the H90 control do not see the H90 pedal. Tried a few different USB cables and connection ports, but no luck. Has anyone else had this issue … any recommendations to resolve?

        Thanks

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      • #173498
        joecozzi
        Moderator
        Eventide Staff

          Make sure you’re connecting directly to the computer and not through a USB hub of any type. Next, try deleting the H90 in H90 Control by clicking the X on the top right of the pedal icon that appears when you first start H90 Control. Then, click “Add Device” on the top right and see if Control detects the pedal. The last thing I would try is going into the Mac’s Audio/MIDI setup and removing the H90 there. Reconnect the pedal so the computer detects it once again and see if you can connect to Control.

        • #173523
          tbskoglund
          Keymaster
          Eventide Staff

            Another thing to add, Eventide Direct Updater is not supported for the H90. Use H90 Control to update your pedal.

          • #173551
            richray777
            Participant

              Hello,

              Thanks for the feedback. I deleted the pedal and then added it back as you recommended about and now is working.

              Thank you

              Rich

            • #173552
              joecozzi
              Moderator
              Eventide Staff

                That’s great news, Rich. Glad you got it working. I appreciate you reporting back.

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