Home › Forums › Products › Stompboxes › Preset banks not accessible on the Rose
Tagged: rose
- This topic has 11 replies, 3 voices, and was last updated 5 days, 1 hour ago by
sumac.
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July 1, 2025 at 4:32 am #190777
Hello all
I recently bought a used Rose pedal and I love the sounds. Pedal is like new and seems to work correctly except I am not able to change preset banks. I followed instructions videos and read manual and tried both ways – via preset button and footswitches and I am not able to change the bank.. the Shape button and the ladder next to it are not lit and pressing the shape button does nothing.. after a while the pedal leaves the preset mode and the shape button works again normally.. I did reset to factory settings few times but no change.. any ideas? maybe there is firmware update I can try?
thanks Martin
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July 1, 2025 at 9:35 am #190780
Sorry to hear you are having issues.
To clarify, once you are in preset mode you then press and hold the hotswitch to enter the bank select mode? This is shown here: https://www.youtube.com/watch?v=I74Q0VGf0N8
If you could record a short video and send it to support@eventideaudio.com that would be helpful.
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July 2, 2025 at 2:22 am #190794
Hi
thanks! I did send the email with short clip showing the problem.
BTW I use a Cioks SOL power supply with up to 660mA per each output so its not a power related issue.
thanks Martin
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July 2, 2025 at 2:51 pm #190809
could it have an older firmware (pre-banks)?
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July 2, 2025 at 2:57 pm #190810
Was there a pre banks firmware?!? I connected it to the manager today and indeed it had the very first version of firmware. I did try to update it but after about 10 minutes I thought it froze so I unplugged the pedal.. now it doesn’t work at all – upon applying power few leds light up and then nothing.. and the manager no longer recognizes it.. any ideas?
thanks!
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July 2, 2025 at 5:03 pm #190814
Success! Hotswitch + Phi while booting did the trick.. firmware update was successful on second try and now all works fine, thanks!
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July 2, 2025 at 5:50 pm #190815
awesome. Glad it worked. Such a great delay pedal.
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July 2, 2025 at 5:50 pm #190816
awesome. Glad it worked. Such a great delay pedal.
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July 3, 2025 at 2:49 am #190822
it really is! So many great sounds! And no bad settings.. having lots of fun with it! thanks
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July 3, 2025 at 1:54 pm #190827
hmm seems after the update another issue arose.. I was using the Hotone Amprero dual footswitch before (dual momentary switch) and it worked perfectly with the old firmware. With the new one it doesn’t do anything and I can’t assign it to do any function – as if the Rose couldn’t recognize that switcher. Weird as it worked fine before.. Is there an explanation to this?
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July 3, 2025 at 2:09 pm #190829
Check to see that you have the EXP jack set to see the switcher (AUX, rather than MIDI or EXP etc) and then check to see that the settings are right: https://cdn.eventideaudio.com/uploads/2021/09/Rose-QRG-Rv21.pdf
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July 4, 2025 at 3:12 am #190834
Of course I forgot to set the EXP jack to AUX! Works fine now.. Thanks!!
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