Temperance Lite Will Not Appear in DAW

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    • #192423
      bmobi
      Participant

        I have purchased and successfully installed two Eventde plugins. The 3rd one, Temperance Lite does not show in the DAW and I’ve tried everything. Uninstalled, re-installed, Registered License, double-checked with iLok, checked (and found it in) Plugins folder.

        In Ableton Lite:  After successfully installing and registering Eventide Plugins, there they were – but no Temperance Lite.

        Opened up Preferences / Options, clicked on Plugin Tab, Re-scanned

        Still no Temperance Lite. It’s like a phantom plugin, I must be overlooking something simple???

      • #192431
        tbskoglund
        Keymaster
        Eventide Staff

          Sorry to hear you’re having issues. It sounds like you’ve tried the usual troubleshooting steps.

          In Live, please try Option/Alt-click “Rescan” to force a deep rescan. The deep rescan is not the same as just clicking rescan and this will usually resolve the issue in Live.

          If that doesn’t work, please email support@eventideaudio.com and we can help you further there.

        • #192524
          andrewTstapleton
          Participant

            No solution. Just add my voice. Buggy, or convoluted install. Not appearing in Studio One for me either, and not showing as a registered plugin on your site, despite say Plugin is already registered. My iLok is going nowhere, when it appears it only shows my Shimmerverb plugin.

            • #192525
              tbskoglund
              Keymaster
              Eventide Staff

                I just looked up your account and your new Temperance Lite license was not registered to the same iLok account as your ShimmerVerb. I just switched the Temperance Lite over to the other iLok account, please try activating it again and let me know what happens.

              • #192527
                andrewTstapleton
                Participant

                  Thanks. That did it. Different iLock accounts? I didn’t know I had 2 lol

                   

              • #192540
                Elenar
                Participant

                  Deep scan did it for me in Ableton standard.

                • #192556
                  DJCBN1
                  Participant

                    Hi; I have the same problem. I´ve tried everything suggested above, but Temperance Lite does not show up in iLok or Ableton. It is registered with Eventide. Very frustrating. Please advise …

                     

                  • #192557
                    bmobi
                    Participant

                      If it’s not showing up in iLok, that’s a problem (but a small one). Try this: Go back into your Eventide dashboard. On the “My Plugins” tab make sure Temperance Lite appears there. Then double-check that your iLok name is entered correctly in the “iLok Account” box … click the little box that says “Remember iLok” and Submit.

                      Even if everything looks good, go ahead and do it again, resubmit, THEN …

                      Reinstall the plugin

                      Now go into Ableton and Rescan plugins, but do a DEEP SCAN.

                      Here’s how to do a Deep Scan in Ableton Live:  Hold down the ALT Key while clicking Rescan.

                       

                       

                       

                    • #192558
                      Tronhal
                      Participant

                        I have the same problem. Despite installing the plug-in several times in my DAW, Reaper doesn’t recognize it. I’ve activated the product, but I don’t see it in the VST list.

                      • #192562
                        tbskoglund
                        Keymaster
                        Eventide Staff

                          For any users having issues getting the plug-in working in your DAW, please email support@eventideaudio.com and provide your license key and iLok username and we can help you further there.

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