TriceraChorus Installation Instructions

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    • #115615
      h9controller
      Moderator
      Eventide Staff
      To get TriceraChorus running, you'll first need to install H9 Control version 3.6.3, followed by updating your H9 firmware to 5.8.4[0].  MAKE SURE YOU BACKUP/EXPORT YOUR PRESETS/PRESET LISTS BEFORE INSTALLATION.

       

       

      H9 CONTROL 3.6.3 INSTALLERS DOWNLOADS FOR DESKTOP:

       

      Show More...

      Windows installer: https://share.eventide.com/wl/?id=Oc39KbHOBD4xB8qSnf5ThvEpUevb9cko

      Mac installer: https://share.eventide.com/wl/?id=134e6Sb8csha82FT6naMKyae4Mdp8AdA

       

       

      H9 CONTROL iOS INSTALLATION:

       

      For use on iOS, you'll need to use Apple's TestFlight program/application.  Apple will send you an email with a link to TestFlight once H9 Control is approved for testing (Hopefully in the next few days). Follow the instructions to install the TestFlight app onto your iOS device from the App Store and install H9 Control throught TestFlight.

       

       

      H9 CONTROL ANDROID INSTALLATION:

       

      Please provide us with your Google account email address. You should get an automatic update for H9 Control in Google Play. If you don’t, uninstall and reinstall H9 Control. 

       

       

       

      Once H9 Control version 3.6.3 is installed, you'll need to update your H9's firmware to 5.8.4[0] to use TriceraChorus:

       

       

      H9 FIRMWARE UPDATE:

      1. Ensure your H9 is connected to H9 Control via Blue Tooth or USB.
      2. Go to Pedal Settings -> Update Stompbox's software in H9 Control.
      3. Choose firmware version 5.8.4[0] Beta.
      4. Click "Install software".

       

      IMPORTANT NOTE: if you don't see version 5.8.4[0] Beta on the install list, you're not marked as a Beta Tester in our database.  Please send me the email address you used to register your H9 and we'll add you to the list.

       

      Thanks for checking out.

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    • #153221
      girlinagale
      Participant

      Updated H9 Control to newest on Windows 10. Updated H9 pedal to 5.8.4 (0) through bluetooth completed fine but Control app hangs when I try to close it.

    • #153223
      joeydego
      Participant

      Installed on PC and updated the unit ok, but waiting on test flight email here as well. Typically work on iOS 

    • #153224
      Ziyan
      Participant

      Hi,

      I’m able to update fine to both H9 Control 3.6.3 and H9 Firmware 5.8.4 Beta. However I am unable to load Tricerachorus to my H9. It shows in the list of available algorithms, and I am able to try it for 5 mins in the store. However the Buy button is greyed out. Can’t seem to find another way to load it. I also tried using a coupon to download Harmadillo and that loaded ok (and sounds killer). I’m running Mac OS 10.15.1 

    • #153226
      Aalics
      Participant

      Peace all…

      After all updates, try power down and restart. Worked for me.

      A

       

    • #153227
      Dj Lacandon
      Participant

      Can’t get the 3.6.3 update on andoird the new chorus shows on my Mac a

      Desktrop app what’s the issue ?

    • #153229
      girlinagale
      Participant

      24hrs later and still not got Tricerachorus on my H9, although it’s showing in Control app as Listen, Try, Buy.

      H9 at 5.8.4 (0)

       

    • #153230
      Jazzdistortion
      Participant

      Hi, I have not succeeded. I updated the h9 control on my mac, I updated the h9 with the latest version. In the h9 control I can see the tricerachorus algorithm, but it only lets me try it for 5 minutes

    • #153234
      Dorxycycline
      Participant

      Hi same here, updated the Control to 3.6.3 so as 5.8.4 on H9, can see tricera algo but cannot access it.

      using Mac OSX Catalina 10.15.1

      Tried also on Android 10 but i dont see update for the Control app.

    • #153235
      camn
      Participant

      I keep checking Google Play for an H9 Control update, but nada.
      I reinstalled randomly once… But still version 3.6.1.
      I already can get to the new Algo via controls on the H9… But I don’t understand the parameters 🙁

      Do I need to dig out my old Ipad?

    • #153243
      Ziyan
      Participant

      Hi @Eventide Staff – my Android H9 is still not giving an option to update. Would it be possible to double check my email for the beta tester list for Google Play? Thanks! 

    • #153246
      girlinagale
      Participant

      Hi. Works fine on Windows and I’d like to try 3.6.3 on my Andoid tablet too, please send me the beta update to Google Play.
      clarissa.vincent@gmail.com

    • #153251
      joeydego
      Participant

      All working fine now most recent iOS on iPhone X. 

    • #153258
      Jazzdistortion
      Participant

      Hello. Works fine on my mac and I’d like to try 3.6.3 on my Andoid device too, please send me the beta update to Google Play.

      smith.cure91@gmail.com

    • #153270
      Dorxycycline
      Participant

      please send the beta on android 

      email : arivanprasetya@gmail.com

      thx

    • #153283
      tommykmusic
      Participant
      My email is tommykavounidis@gmail.com please add me to the android beta trying to get this to work. Also an invite code for the ios beta app would be great, managed to update the H( just not the app! 

    • #153324
      colabelli
      Member

      Hello everyone,

       

       We have a new build ready for you to test! You should be able to see 5.8.4(1) in H9 Control. Here is the latest H9 Control update:

       

      H9 CONTROL 3.6.4 INSTALLERS:

      Mac: https://share.eventide.com/wl/?id=ZLDMWJTcsOBdH3mFcZoxYparU0FMir3Z

      Windows: https://share.eventide.com/wl/?id=Uif8ZILyVPNFZltXuzuVXCsocJcnXdpW

      iOS: Available now via TestFlight

      Android: It's up (If you don’t see it, check in a couple of hours)

       

      Here are some things to keep in mind for this build:

      Show More...

       

      CHANGE LIST:

      • Fixed audio distortion issue at high frequency input levels.
      • Added a LO CUT filter to wet output, accessible from Hi CUT knob.
        • Relabeled HI CUT knob to TONE.
        • Changed TONE control range from 600 -> 15000Hz  to  -100 -> 100.

      • Removed DOUBLE Mode form all voices.
        • Voice depths only utilized SINGLE Mode and go from 0 to 100.
        • Removed mode indicator.

      • Removed three envelope destinations.
        • Kept ENV to ALL MIX and RATE Destinations.

      • Added label for Vibrato indication at 100% Chorus Mix.
      • Updated H9 Control Factory Presets for current feature set compatibility.
      • Updated H9 Control INFO tab to reflect current feature set.

      KNOWN ISSUES:

      • preset switching glitch on the right channel as a known issue.

       

      Please pay attention to the Envelope Knob. We reworked the tapers and removed three envelope destinations. We are trying to gauge the usability of this knob. Would you rather keep the Envelope Knob or remove it and add a Mode/Type knob that switches between Chorus Single, Chorus Double, Chorale Single and Chorale Double? In this case, the Mix knob would become a global mix knob.  (We removed Double Mode in this latest build). We are extremely interested to hear your feedback on this matter.

       

      Remember, the Weekly Report is not due until next Friday, December 6th because of the Thanksgiving holiday this week. Please let me know if you have any questions and refer to the forum for any bug reports or general feedback. Thank you!

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    • #153455
      h9controller
      Moderator
      Eventide Staff

      Hey All,

      We're seeing in the H9 Weekly Report #2 that many of you were having issues installing H9 Control on OS X El Capitan?  We created issue BUG-86 to track this.

      The fix should be in the next build of H9 Control.

      In the future, please let us know immediately of any kind of installation issues, either in this thread or the Bug Issues thread, so we can get you that fix to you ASAP.

      Thanks!

    • #153485
      colabelli
      Member

      Hello everyone,

       

       We have a new build ready for you to test! You should be able to see 5.8.4(2) in H9 Control. Here is the latest H9 Control update:

       

      H9 Control 3.6.5

      Mac: https://share.eventide.com/wl/?id=coCYkvkPhPO1VY7lmp2nkd6thGYIEib2

      Win: https://share.eventide.com/wl/?id=6qtDbVVVkXf626roh4yuGanXbXMO153d

      iOS: Available now via TestFlight

      Android: It's up (If you don’t see it, check in a couple of hours)

       

      Here are some things to keep in mind for this build:

      Show More...

       

      • Updated H9 Control Installers for OS X El Capitan Compatibility – BUG-86
      • Improved HotSwitch activation speed/responsiveness – BUG-82
      • Added 100ms extra delay for a total of 200ms.
      • Tweaked Envelope range and thresholds for better usability and expressiveness.
      • Added H9 Control workaround for Hotswitch Rounding error near off – BUG-81
      • Added Custom algorithm Icon to H9 Control.

       

      BUG-81 WORKAROUND:

      This proper resolution for this issue would require a deep tweak in the H9 and H9 Control communication exchange.  It's unlikely we would be able to fix it quickly and be able to make sure it didn't affect other systems. For now, we added a small workaround in H9 Control. 

       

      When programming the HotSwitch for a value of -100 ENV MIX, type that exact value into Envelope knob entry field (click the display number above the knob) while the HotSwitch is in Program Mode (while the HotSwtich is blinking).  This will ensure the programming stays at -100 instead of OFF.  

       

      If you're somewhere in the ENV RATE range of the knob when the HotSwitch is INACTIVE and want to program HotSwitch ACTIVE for -100 in the ENV MIX, in Program Mode, first move the knob somewhere into the ENV MIX range, then type the value -100 into the entry field.

      Please keep in mind that this will be the final "Weekly Report" that you are responsible for submitting. It will be due on Friday, December 20th by 3:00pm Eastern Standard Time. Here is the link for the 'Final Weekly Report' Submissions: https://forms.office.com/Pages/ResponsePage.aspx?id=zX9prlPm2kG9la1qZhbLv1gIZByK4UlDk97CgUivNvVUNzQxR003TlhFQVM2Sk5FMzk0OThBWjRYSS4u.

      Please let me know if you have any questions and refer to the forum for any bug reports or general feedback. Also, keep in mind that Beta User Presets are due by this Tuesday, December 17th no later than 6:00pm Eastern Standard Time. There is a separate forum post for Preset Submissions with full instructions on what is required for a User Preset to be accepted. Thank you! 

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    • #153236
      bohan
      Moderator
      Eventide Staff
      joeydego wrote:

      Installed on PC and updated the unit ok, but waiting on test flight email here as well. Typically work on iOS 

      I've sent you an invite to the beta on test flight

    • #153237
      bohan
      Moderator
      Eventide Staff
      Ziyan wrote:

      I'm able to update fine to both H9 Control 3.6.3 and H9 Firmware 5.8.4 Beta. However I am unable to load Tricerachorus to my H9. It shows in the list of available algorithms, and I am able to try it for 5 mins in the store. However the Buy button is greyed out. Can't seem to find another way to load it. I also tried using a coupon to download Harmadillo and that loaded ok (and sounds killer). I'm running Mac OS 10.15.1 

      Now if you go to Settings -> Sync algorithm with Eventide's server, you should be able to load the new algorithm

    • #153238
      bohan
      Moderator
      Eventide Staff
      Dj Lacandon wrote:

      Can't get the 3.6.3 update on andoird the new chorus shows on my Mac a Desktrop app what's the issue?

      I've added you to the beta list on Google Play Store. It may take a couple of hours to take effect. You should be able to see it soon.

    • #153239
      bohan
      Moderator
      Eventide Staff
      girlinagale wrote:

      24hrs later and still not got Tricerachorus on my H9, although it's showing in Control app as Listen, Try, Buy. H9 at 5.8.4 (0)

      Now if you go to Settings -> Sync algorithm with Eventide's server, you should be able to load the new algorithm

    • #153240
      bohan
      Moderator
      Eventide Staff
      Jazzdistortion wrote:
      Hi, I have not succeeded. I updated the h9 control on my mac, I updated the h9 with the latest version. In the h9 control I can see the tricerachorus algorithm, but it only lets me try it for 5 minutes

      Now if you go to Settings -> Sync algorithm with Eventide's server, you should be able to load the new algorithm

    • #153241
      bohan
      Moderator
      Eventide Staff
      Dorxycycline wrote:

      Hi same here, updated the Control to 3.6.3 so as 5.8.4 on H9, can see tricera algo but cannot access it. Using Mac OSX Catalina 10.15.1. Tried also on Android 10 but i dont see update for the Control app.

      Now if you go to Settings -> Sync algorithm with Eventide's server, you should be able to load the new algorithm. Also added you to the beta tester list on Google Play Store.

    • #153242
      bohan
      Moderator
      Eventide Staff
      camn wrote:
      I keep checking Google Play for an H9 Control update, but nada. I reinstalled randomly once… But still version 3.6.1. I already can get to the new Algo via controls on the H9… But I don't understand the parameters 🙁 Do I need to dig out my old Ipad?

      HI camn, I just added you to the Beta list on Google Play Store. You should be able to see it in a few hours.

    • #153244
      bohan
      Moderator
      Eventide Staff
      Ziyan wrote:

      Hi @Eventide Staff – my Android H9 is still not giving an option to update. Would it be possible to double check my email for the beta tester list for Google Play? Thanks! 

      Well, you said you were using the MacOS and didn't tell us to add you to the Android beta list. I just added you there. You should be able to see it soon.

    • #153245
      camn
      Participant
      bohan wrote:

      HI camn, I just added you to the Beta list on Google Play Store. You should be able to see it in a few hours.

       

      OK I will keep checking!

    • #153247
      bohan
      Moderator
      Eventide Staff
      girlinagale wrote:
      Hi. Works fine on Windows and I'd like to try 3.6.3 on my Andoid tablet too, please send me the beta update to Google Play. clarissa.vincent@gmail.com

      You are in the list now.

    • #153271
      bohan
      Moderator
      Eventide Staff
      Dorxycycline wrote:

      please send the beta on android 

      email : arivanprasetya@gmail.com

      You are on the beta list on Google Play Store

    • #153272
      Dorxycycline
      Participant
      bohan wrote:

      Dorxycycline wrote:

      please send the beta on android 

      email : arivanprasetya@gmail.com

      You are on the beta list on Google Play Store

      Show More...

      i have not received 3.6.3 update 

      tried uninstall/reinstall many times

      Show Less...
    • #153273
      bohan
      Moderator
      Eventide Staff
      Dorxycycline wrote:

      i have not received 3.6.3 update 

      tried uninstall/reinstall many times

      It may take a number of hours for that to be effective. What do you see in this page? https://play.google.com/apps/testing/com.eventide.h9

    • #153275
      Dorxycycline
      Participant
      bohan wrote:

      Dorxycycline wrote:

      i have not received 3.6.3 update 

      tried uninstall/reinstall many times

      It may take a number of hours for that to be effective. What do you see in this page? https://play.google.com/apps/testing/com.eventide.h9

      Show More...

      beta update now appears, thx

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    • #153284
      h9controller
      Moderator
      Eventide Staff
      tommykmusic wrote:

      please add me to the android beta trying to get this to work. Also an invite code for the ios beta app would be great, managed to update the H( just not the app! 

      You should be setup with Android now…

    • #153326
      pmcculloch
      Moderator
      Eventide Staff

      A few notes on the envelope follower:
      As a heads-up, positive values on the envelope knob modulate from the minimum value up to the value of the knob. This is different than the way the worked from Harmadillo; here it prevents overshoot so, for example, you don’t turn your desired 65% chorus mix into vibrato on loud notes. The documentation provides a bit more on this, and we’ll probably add some more examples. The key thing to remember is that the maximum possible value is what the knob is set to.

      In addition to the more obvious applications of ENV MIX, try small negative values to increase the clarity of your attacks, especially with higher mix levels.

      ENV RATE is especially effective with vibrato, and you can use negative values to add a swelling vibrato or Leslie effect.

      We’ve tuned the envelope range for guitars. Please let us know if you can’t achieve useful results, especially on other instruments or in particular ranges of the instrument.

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