Pitchfactor Expression Pedal Values Jump

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    • #106973

      My PF parameters values jump up and down when that parameter is controlled by expression pedal automatically without touching the expression pedal.  Parameters make jumps up and down about 2 to 3 value numbers.  I have tried an Ernie Ball Jr. 25k, a Roland EV5, and a Rogue volume pedal.  I have even swapped out cables when trying to use either of the volume pedals.  The pedals I have work fine with MF and TF.  This is really a problem when expression pedal is controlling intervals, it can go from -m2nd to -m3rd on it’s on.  The other strange thing is that it is not constant, it does it for a while stops for a while and starts again.

      Any ideas, bug? or pedal needs repair?

       

      Thanks,

      A

    • #120189
      nickrose
      Moderator
      Eventide Staff

      Maybe a bad contact at the jack – try pulling it in and out 10 times, with a bit of switch cleaner on the plug if you can find some.

      If this doesn't fix it, it probably needs to be looked at.

    • #120203

      Where would I send the PF to be looked at,……..is it covered under warranty?

      A

    • #131368
      nickrose
      Moderator
      Eventide Staff

      The warranty info is on the last page of the User Manual. Since PF is quite a recent product, most units are still covered.

      If you are sure the unit is broken, contact your dealer or support@eventide.com

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