Pitchfactor Expression Pedal Values Jump

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    • #106973
      rabiddiabetic13
      Member

      My PF parameters values jump up and down when that parameter is controlled by expression pedal automatically without touching the expression pedal.  Parameters make jumps up and down about 2 to 3 value numbers.  I have tried an Ernie Ball Jr. 25k, a Roland EV5, and a Rogue volume pedal.  I have even swapped out cables when trying to use either of the volume pedals.  The pedals I have work fine with MF and TF.  This is really a problem when expression pedal is controlling intervals, it can go from -m2nd to -m3rd on it’s on.  The other strange thing is that it is not constant, it does it for a while stops for a while and starts again.

      Any ideas, bug? or pedal needs repair?

       

      Thanks,

      A

    • #120189
      nickrose
      Moderator
      Eventide Staff

      Maybe a bad contact at the jack – try pulling it in and out 10 times, with a bit of switch cleaner on the plug if you can find some.

      If this doesn't fix it, it probably needs to be looked at.

    • #120203
      rabiddiabetic13
      Member

      Where would I send the PF to be looked at,……..is it covered under warranty?

      A

    • #131368
      nickrose
      Moderator
      Eventide Staff

      The warranty info is on the last page of the User Manual. Since PF is quite a recent product, most units are still covered.

      If you are sure the unit is broken, contact your dealer or support@eventide.com

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