Replacement Encoder for Modfactor

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- September 9, 2013 at 6:31 am #111077
  divido09
  Hey guys,
  
  Just wondering if anyone has ever had to replace the rotary encoder on their 'factor pedal?
  
  Mine has most unfortunately broken off, heavily restricting the functionality of the pedal. I emailed Eventide support a while ago and never heard back from them. If anyone has any info on how to go about acquiring a new encoder/installing it, it would be much appreciated!
  
  Cheers,
  
  Dave
- September 9, 2013 at 5:31 pm #124776
  jhyman
  Participant
  Hi Dave,
  
  I just sent an email to the email address associated with your account. Please reply to that for any future correspondence about this issue. Thanks.
  
  Jerome
- September 18, 2013 at 9:12 am #124815
  avemolekula
  Hi there! would you be so kind to tell the model of the same Timefactor's rotary preset switch? All I know it has a switch also. I believe all of the 'factor family pedals has the same encoders
- January 29, 2014 at 12:52 pm #136125
  scoichkov
  avemolekula:
  
  Hi there! would you be so kind to tell the model of the same Timefactor's rotary preset switch? All I know it has a switch also. I believe all of the 'factor family pedals has the same encoders
  
  Hi! I have the same problem! My timefactor's encoder is broken! i find this types of encoder but i don't know wich is the right one!
  
  Bourns – Alps green – Alps blue
  
  i hope someone can help me!
  
  Thnx!
- January 29, 2014 at 4:25 pm #136126
  nickrose
  Moderator
  Eventide Staff
  I would suggest that you contact support@eventide.com and express a desire to purchase one.
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