UltraChannel Side Chain Not Working

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    • June 13, 2014 at 7:21 pm #111703
      RTO
      Participant

        Hello,

        I am using Pro Tools 11.1.3 on a Win 7 x64 machine.

        Currently
        none of the side-chains on the UltraChannel are working; the buttons
        light up as expected but do not process signal as anticipated.  However,
        using any number of other compressors in a side chain scenario work as
        expected within Pro Tools.  Only the UltraChannel is exhibiting this
        problem.

        Can anyone else confirm this?

        If this
        is posted elsewhere, my apologies as I did not find it via a search. 
        Would you please point me to the correct topic/forum?  Or if this is a known bug, is there a fix in the works?

        Blessings,
        Rob

        Note: 
        For the sake of context, I am side chaining from the kick channel using
        a pre fader send to a bus.  The same bus has been enabled on the key of
        the UltraChannel.  I have tried several busses and different sessions
        all with the same result.
      • June 14, 2014 at 7:13 pm #126136
        DGillespie
        Moderator
        Eventide Staff

          Holy Moly,

          It appears that it doesn't work on the mono or mono->stereo versions in PT 11.  We'll have to fix that asap.  It does work in stereo if you need a temporary work around.

          Sorry, and thanks for letting us know,

          Dan

        • June 14, 2014 at 8:36 pm #126138
          RTO
          Participant

            Dan,

            No worries on this end.  Thanks for the quick response.

            Yes,
            I can now confirm that both the mono->mono & mono->stereo
            issue with the sidechain is evident in PT 11.1.3.  I can also confirm
            the issue (mono->mono & mono->stereo) in PT 10.3.9 on Win 7
            x64.

            Your work-around is very helpful, thank you.

            For
            anyone else, and to clarify, if you use the work-around which Dan
            previously stated (using a stereo sidechain), you must use the stereo
            version of the plugin ONLY within the PT insert; ie. you must use the
            multichannel plug-in vs. the multi-mono plug-in.

            Specifically,
            if you have a mono kick and a mono bass, create a stereo aux next to
            the bass track.  Buss the bass output to the newly created stereo aux
            input.  Place a stereo version of the Eventide UltraChannel on the newly
            created stereo aux, which is next to the bass.  From here create a
            pre-fade send from the kick to an unused buss. ie. bus 128.  On the
            UltraChannel, where the skeleton key icon is (upper left area of the plugin),
            choose your bus. ie. bus 128.  Now engage your desired sidechain
            function.  You should now be up and running.

            Dan / Eventide, thank you for this plugin.

            Blessings,
            Rob

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