Blackhole wont load in windows XP

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- September 8, 2016 at 11:39 am #113691
  jtborger
  Any solutions? Are there earlier installers available which do work?
  
  I get the error “Could not find imported function in specified DLL” when loading the VST.
  
  Thanks
- September 8, 2016 at 9:26 pm #144330
  tlongabaugh
  Moderator
  Eventide Staff
  Hi-
  
  We only support Windows 7 and higher, unfortunately. Though, it is possible you could still get thte plug-in to work. Can you provide a screenshot of the error message?
  
  Best,
  
  Tom
- September 9, 2016 at 8:45 am #144331
  jtborger
  Hi Tom
  
  I cannot find the screenshot I made so I will make a new one asap.
  
  I found out afterwards that XP isnt supported but I own more plugins which officially are not supporting XP but are running. I guess with some tweaking it can work. Is there perhaps an old installer version which did work on XP (altough might contain some bugs) which will run?
  
  I will get back here if I have made the screenshot
  - September 9, 2016 at 1:11 pm #144334
    gkellum
    Participant
    jtborger wrote:
    
    Is there perhaps an old installer version which did work on XP (altough might contain some bugs) which will run?
    
    We never supported anything earlier than Windows 7 with our native plugins, because when Eventide started releasing native plugins, ProTools 10 only supported Windows 7 and higher.
  - September 9, 2016 at 6:40 pm #144337
    jtborger
    gkellum wrote:
    
    We never supported anything earlier than Windows 7 with our native plugins, because when Eventide started releasing native plugins, ProTools 10 only supported Windows 7 and higher.
    
    Ah, I didnt knew that. I read in the release notes that only windows 7 was now supported, of which I concluded that before that, XP was… But perhaps I didnt read it correctly anyway…
    
    Thanks for pointing it out.
  - September 9, 2016 at 6:40 pm #144338
    jtborger
    gkellum wrote:
    
    We never supported anything earlier than Windows 7 with our native plugins, because when Eventide started releasing native plugins, ProTools 10 only supported Windows 7 and higher.
    
    Ah, I didnt knew that. I read in the release notes that only windows 7 was now supported, of which I concluded that before that, XP was… But perhaps I didnt read it correctly anyway…
    
    Thanks for pointing it out.
- September 9, 2016 at 9:20 am #144332
  jtborger
  Here is the screenshot of the error.
- September 9, 2016 at 3:28 pm #144336
  tlongabaugh
  Moderator
  Eventide Staff
  Hi jtborger-
  
  As gkellum said, we don't have any older installers that were ever explicitly tested on Windows XP.
  
  I'm guessing this is the latest version of Blackhole on our website that you are trying to run? If so, this error messages is possibly caused because the C++ runtime library is not installed correctly on your system. The Blackhole installer should have installed it, but if something went wrong, you could try downloading and installing it here: https://www.microsoft.com/en-us/download/details.aspx?id=40784
  
  Apart from that, I'm afraid we can't offer much more assistance.
  
  Best,
  
  Tom
  - September 9, 2016 at 6:42 pm #144339
    jtborger
    TLongabaugh wrote:
    
    Hi jtborger-
    
    As gkellum said, we don’t have any older installers that were ever explicitly tested on Windows XP.
    
    I’m guessing this is the latest version of Blackhole on our website that you are trying to run? If so, this error messages is possibly caused because the C++ runtime library is not installed correctly on your system. The Blackhole installer should have installed it, but if something went wrong, you could try downloading and installing it here: https://www.microsoft.com/en-us/download/details.aspx?id=40784
    
    Apart from that, I’m afraid we can’t offer much more assistance.
    
    Best,
    
    Tom
    
    Yeah I installed the latest version. 2.2.3 if I remember well. Im not at my studio computer right now, will try to install that C++ redistributable after the weekend. During installation, when it said it would install the package, it looked liked it skipped over it. I have one installed for some other software so will have to check if that keeps working.
    
    I’ll let you know if I make any progress.
  - May 11, 2017 at 11:32 am #146355
    deebeedee
    Participant
    jtborger wrote:
    
    TLongabaugh wrote:
    
    Hi jtborger-
    
    As gkellum said, we don’t have any older installers that were ever explicitly tested on Windows XP.
    
    I’m guessing this is the latest version of Blackhole on our website that you are trying to run? If so, this error messages is possibly caused because the C++ runtime library is not installed correctly on your system. The Blackhole installer should have installed it, but if something went wrong, you could try downloading and installing it here: https://www.microsoft.com/en-us/download/details.aspx?id=40784
    
    Apart from that, I’m afraid we can’t offer much more assistance.
    
    Best,
    
    Tom
    
    Yeah I installed the latest version. 2.2.3 if I remember well. Im not at my studio computer right now, will try to install that C++ redistributable after the weekend. During installation, when it said it would install the package, it looked liked it skipped over it. I have one installed for some other software so will have to check if that keeps working.
    
    I’ll let you know if I make any progress.
    
    Did you manage to solve it as I’m having the same problem?
    
    Thanks
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