H3000 Output Level Problem

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    • #113767
      rudejude
      Member

      Hello everyone!

      I have an amazing eventide H3000 B (with D and S/E expansions) and I have a problem with the output level. Basically, when the machine is in bypass mode (or off), everything is fine. When I switch the bypass function, I have almost no sound, even if I turn all the knobs of my soundcard and speakers to the max, i barely hear the track and it has no FX from the eventide on it. I tried several preset of the eventide, same result each time. 

       

      About the eventide input meter, when it’s in bypass, I only see the right one moving to a decent level (touching the orange led), nothing on the left one. Once I switch the bypass off, nothing on both meters. I tried to change the input and output levels using the “Levels” button, doesn’t change a thing… 

       

      My guess is, something is wrong with the cable I used to plug the in and out of the eventide into my patchbay. If anyone has an idea or could show me exactly wich cable to use? 

       

      Thank you all for your help!

       

      Cheers

      Jude

    • #144662
      nickrose
      Moderator
      Eventide Staff

      We can't help you here as the H3000 is so old that nobody here knows anything about it. We can't even repair them anymore, because the one man who knew anything about them has retired to Florida.

      ( Anyone who needs a repair should look at https://www.eventideaudio.com/support/repairs )

      The above said, hopefully another H3000 user can help you.

    • #149168
      skyler
      Participant

      Hey rudejude,

      Did you ever figure this out?  I’m having the exact same problem.

       

      rudejude wrote:

      Hello everyone!

      I have an amazing eventide H3000 B (with D and S/E expansions) and I have a problem with the output level. Basically, when the machine is in bypass mode (or off), everything is fine. When I switch the bypass function, I have almost no sound, even if I turn all the knobs of my soundcard and speakers to the max, i barely hear the track and it has no FX from the eventide on it. I tried several preset of the eventide, same result each time. 

       

      About the eventide input meter, when it’s in bypass, I only see the right one moving to a decent level (touching the orange led), nothing on the left one. Once I switch the bypass off, nothing on both meters. I tried to change the input and output levels using the “Levels” button, doesn’t change a thing… 

       

      My guess is, something is wrong with the cable I used to plug the in and out of the eventide into my patchbay. If anyone has an idea or could show me exactly wich cable to use? 

       

      Thank you all for your help!

       

      Cheers

      Jude

    • #149171
      rudejude
      Member

      Yes, It’s working now, I don’t remember exactly how I fixed it but try a couple of factory reset, make sure you’re using balanced cables and something that helped me a few months ago (I don’t know why) was to open it, unplug the power cable inside, plug it back it and it worked…

      Good Luck!

    • #149658
      skywriter
      Participant

      Definitely reseat cables inside H3000’s before trying anything else. Most haven’t been touched in decades 🙂

    • #149735
      Wwwwww
      Member

      After checking all the ribbon cables inside I would be sure you have properly wired XLR cables. The h3000 is reverse phase from what is now the commonly accepted xlr standard. If you have the h3000 interacting with other gear this is important. Unbalanced sources – which should not be plugged directly into a h3000 in the first place – don’t send anything on the negative channel.

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