H9 Control v3.6 for Android crashing when I try to import presets

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    • #115461
      joshofsorts
      Participant

        Every time I try and import a *.h9z or any other type of preset file, my Android H9 Control v3.6 crashes on me. Anyone else having this issue?

      • #152496
        bohan
        Moderator
        Eventide Staff
          joshofsorts wrote:

          Every time I try and import a *.h9z or any other type of preset file, my Android H9 Control v3.6 crashes on me. Anyone else having this issue?

          What Android device are you using? I'm trying to fix this problem. Is your Eventide account same as your Google Play account? If so, I'm gonna make a beta version for you so you may test if it fixes this issue.

        • #152548
          joshofsorts
          Participant

            Here is an example, but I have tried more than one file.

          • #152605
            bohan
            Moderator
            Eventide Staff

              There is something wrong with the file handler in Android. When you import the file from the "Downloads" folder directly, it cannot solve the handler of that file. However, if you go to your "Internal Storage"->"Download", which has the same files as the "Downloads" has, and then select a preset file, it would work.

            • #152646
              joshofsorts
              Participant

                That works, thanks!

                Could you censor out my email address from the earlier post? Thanks.

              • #152565
                bohan
                Moderator
                Eventide Staff
                  joshofsorts wrote:
                  Here is an example, but I have tried more than one file.

                  I can import this preset list on my android devices. In which folder do you store this file on your phone? When you click "Import Preset List" and select the file, do you see any message or dialog?

                • #152648
                  bohan
                  Moderator
                  Eventide Staff
                    joshofsorts wrote:

                    That works, thanks!

                    Could you censor out my email address from the earlier post? Thanks.

                    Sure. I deleted that post

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