Hi zenartist2001, Helpdesk Call # 33031.  We received the following in responding to your email:

Delivery is delayed to these recipients or distribution lists:

Subject: Helpdesk Call No: 33031 – reset password

This message has not yet been delivered. Microsoft Exchange will continue to try delivering the message on your behalf.

Delivery of this message will be attempted until 12/9/2010 12:58:00 PM (GMT-05:00) Eastern Time (US & Canada). Microsoft Exchange will notify you if the message can't be delivered by that time.

Do you have another email address we may send your reset password/username?