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September 27, 2011 at 8:14 am #122699
badmelonfarmer
Participant

    Hi,

    If you have followed the troubleshooting tips on the top of the forum and the unit is brand new…and has not been previously registered I would contact support ….. support@eventide.com

    you could try an initialize, hold down the middle switch and encoder whilst powering on.

    http://www.eventide.com/~/media/Files/Audio%20Support/TimeFactor/Everyone/TimeFactor_Initialization.ashx

    then try another flash.

    Cheers

    Martin