HELP please. Having similar issue here . On 2 different macs osx it plainly does not connect via bluetooth, All software on mac and h9 are up to date.On mz iphone the bluetooth connection does go through as both the blue lights on the right of the box are lit

Regarding the mac Bluetooth issue, the blue LED won't be lit if it's connected to a mac. It only lights up if connected to an iOS device. So if your H9 connects to your iPhone, theoretically it should work on mac. Can you please let me know how you connect to your mac and what does you mac say? Screenshots would be helpful. Thank you.