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#117663
IDeangelis
Member

 if you purchase any used Eventide processor and upon the attempt to
register it you discover that it is already
registered, this means the original owner still has the unit
registered. So you can do one of two things:1. Contact the customer
from who you purchased it and have them unregister it from their
Eventide account 2. Contact Eventide Support, support@eventide.com, to
have us be in touch with the person who still has the serial number
registered to their account.Congrats and enjoy!!

all the best