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Reply To: Impossible to register my TF

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#119012
drooney
Member

Here is some information about registering an Eventide Stompbox or any Eventide product:

1. If you are purchasing a previously owned product, the "invalid serial number" may be experienced because it is still registered to the previous owner. If you feel that all information you have entered is correct, please email support@eventide.com for futher assistance.

2. When entering the serial number, it must be entered as it appears on its sticker. All letters, all numbers and the line between both letters and numbers must be included to be recognized by our system. For example: TF-12345 – is a complete serial number. Not TF12345 or 12345.

3. If purchasing a previously owned product, stating your city and state and "private sale" as the location of the store is acceptible.

4. For further assistance with problems registering an Eventide product, please email support@eventide.com with your name and your product's serial number.