Hi Mike, I was told by one of our product specialists that you would receive an answer to your questions yesterday. I apologize that you did not. I will make sure your questions are addressed shortly.
I'm not sure what you mean by "what is with the censorship/screening of the calls for help? Why do the posts not go straight to the forum?" Unfortunately, we are not able to offer phone support for stompboxes. The volume of pedals out there is simply too large for our small company to support via phone. Posts made to the forum are approved quite quickly, often within minutes.
Again, I will ask one of our product specialists to address this topic shortly. Thank you.
