Never worked there; never lived in the USA – I'm Canadian, eh. So if you really want to confirm that it is dead, then you best call them and you might get a straight answer. The fact that this is my first post is moot – you out-thought yourself on this one – looking for a motive when there isn't one. I simply responded to the h9000 BS. My understanding is that it is toast, and that is based on a recent conversation with the company. Now if you will excuse me I have to run my guitar signal from my preamp into my H8000, work some majic, spdif it out and back from my 2016… They messed up; they know it; and they appear to be sincerely sorry. But don't take my word for it, call 'em yourself….