I read that post and several others. I tried it on Win XP and that did recognise the device as a usb device but the update utility still did not work with the time factor. The time factor is version 1.0. The other updates worked fine with my other pedals and this particular version of the update utility but they were all version 2 or higher. My feeling is that the update utility 188.8.131.52 build 14 doesn't work with version 1.0 of time factor for some reason. I've emailed support with a very detailed description, including pictures, of the process and the problem.