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Is that true for all Factor pedals? Or is that true at all?

No, that's not true about PitchFactor or any of the other Factor pedals.


I noticed when pedal in DSP mode signal gets a bit flat.

That's not really very much information to work with.  I'm not sure what you mean by "flat".  You mean "flat" as in not fizzy meaning maybe darker in tone?  You mean "flat" as in the pitch is flat or sharp?  You mean "flat" as in the signal is being flattened and loosing some of its dynamic range?