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Home Forums Products Plug-Ins Ultra Channel Stopped Working!! Reply To: Ultra Channel Stopped Working!!

#126325
DGillespie
Moderator
Eventide Staff

Hi Mighty Atom,

Do you have your license activated on your iLok or on you Machine?

You should be able to fix this issue by deactivating and reactivating your license in iLok License Manager.  You can do this by finding your license, right clicking on it, and choosing deactivate.  Then moving back to either your iLok or your computer.

Whether or not this works (and I'm sure it will) can you please email support@eventide.com with the information regarding where you activated it initially, and your iLok account name.  We've had a couple people with similar reports and I want to make sure this issue is fixed and doesn't keep happening.

Thanks,

Dan