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September 8, 2014 at 3:37 pm #126647
Modfactor has no AC plug – I assume you are referring to the power input.
This sounds like a bad connection in either the plug or socket. If your unit is still under warranty you should consider sending it in (firstname.lastname@example.org), or otherwise, have a handy friend with a soldering iron look at it – should be fairly obvious where the problem lies.